Terms of service
Welcome to Royal Furniture (“we”, “us”, “our”). We operate this website and online store to offer furniture and related products to our customers. Our services include access to our website, product listings, ordering facilities, customer support, and related features (collectively, the “Services”).
Our store is hosted on Shopify, which provides the technical platform that allows us to offer our Services. Any purchase made through this website is made directly with Royal Furniture.
By accessing or using our Services, you agree to be bound by these Terms of Service and any policies referenced here.
2. Eligibility & Account Responsibility
By using our Services, you confirm that you are at least the legal age of majority in your place of residence or are using the Services with the permission of a parent or legal guardian.
You may be required to provide accurate and complete information when placing an order or creating an account. You are responsible for keeping your account details secure and for all activity carried out under your account. Accounts may not be transferred or used by another person.
3. Products & Information Accuracy
We aim to display products and descriptions as accurately as possible. However, colours, finishes, and appearance may vary depending on your screen, device, or settings.
We do not guarantee that product images or descriptions will exactly match the physical product. Product availability, specifications, and descriptions may change at any time without notice.
4. Orders & Acceptance
Placing an order constitutes an offer to purchase. All orders are subject to acceptance by Royal Furniture. An order is not confirmed until payment has been successfully processed and order confirmation has been issued.
We reserve the right to refuse, cancel, or limit orders at our discretion. If an order is cancelled or modified, we will attempt to notify you using the contact details provided at checkout.
Purchases are intended for personal or household use only and not for resale or commercial purposes.
5. Pricing & Payments
Prices displayed on our website may change without notice. The final price charged will be the price shown at the time of checkout.
Prices do not include delivery fees, taxes, or customs charges unless stated otherwise. Promotional offers may be subject to separate terms and may not be combined.
You agree to provide accurate payment and billing details and confirm that you are authorised to use the chosen payment method.
6. Delivery & Risk
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by couriers, customs clearance, or circumstances beyond our control.
Once the order has been handed over to the courier, responsibility for the goods transfers to the customer.
7. Intellectual Property
All content on this website, including text, images, logos, graphics, videos, and layout, is owned by or licensed to Royal Furniture and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Any copying, reproduction, distribution, or commercial use of our content without written permission is prohibited.
8. Third-Party Tools & Links
Our Services may include tools or links provided by third parties. We do not control or take responsibility for third-party content, services, or websites.
Use of third-party tools or websites is at your own risk and subject to their terms and policies.
9. Shopify Platform
Our store operates on the Shopify platform. Shopify is not a party to any sale between you and Royal Furniture and is not responsible for products, deliveries, or disputes related to purchases made through our store.
By using our Services, you agree that Shopify is not liable for any loss, damage, or claim related to your transactions with Royal Furniture.
10. Privacy
Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Shopify may also process data in accordance with its own privacy practices.
11. Customer Feedback
If you submit reviews, comments, or other content, you grant Royal Furniture a non-exclusive, royalty-free right to use this content for business and promotional purposes.
You confirm that any feedback you provide is lawful, accurate, and does not infringe the rights of others.
12. Errors & Corrections
We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has been placed, and to cancel orders affected by such errors.
13. Prohibited Use
You agree not to use our Services for unlawful purposes, to interfere with website functionality, transmit harmful code, misuse content, or violate any applicable laws or third-party rights.
We reserve the right to suspend or terminate access if these Terms are violated.
14. Termination
We may suspend or terminate your access to the Services at any time without notice. Any obligations or liabilities incurred prior to termination will remain enforceable.
15. Disclaimer of Warranties
Our Services and products are provided “as is” and “as available”. We do not guarantee uninterrupted or error-free service or that products will meet every expectation.
Where permitted by law, we disclaim all implied warranties.
16. Limitation of Liability
To the fullest extent permitted by law, Royal Furniture will not be liable for indirect, incidental, or consequential damages arising from your use of the Services or products purchased.
17. Indemnity
You agree to indemnify and hold harmless Royal Furniture and its partners from any claims arising from your breach of these Terms or misuse of the Services.
18. Severability
If any part of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.
19. Entire Agreement
These Terms, together with our policies, constitute the entire agreement between you and Royal Furniture regarding use of the Services.
20. Governing Law
These Terms are governed by the laws of the United Kingdom, and any disputes will be subject to UK courts.
21. Changes to These Terms
We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
22. Contact Information
For questions regarding these Terms, please contact us:
📍Address: 20–22 High Road, Romford, RM6 6PR
🏢 MINSA ENTERPRISE LTD (Company No. 12121530) trade as Royal Furniture Registered in England & Wales
📧 Email: contact@royalfurniture.london
📞 Landline: 02030026306
💬 WhatsApp: 07305 122480